Where to get Help

play game free gamesauto japan play free gamesThe Victoria Law Foundation's Everyday-Law website provides information and referrals on a range of common legal issues, including employment. Click on this link to be directed to the Everyday-Law website. 

Federal Organisations & Contacts

ACTU ‘Unions Australia’ Information Line

1300 486 466

http://www.actu.org.au/

 

Australian Human Rights Commission (AHRC)

1300 369 711

http://www.humanrights.gov.au/

 

Australian Competition & Consumer Commission

1300 302 502

http://www.accc.gov.au/

 

Australian Securities & Investment Commission (ASIC)

1300 300 630

http://www.asic.gov.au/

 

Australian Taxation Office (ATO)

13 28 65

http://www.ato.gov.au/

 

Centrelink (Newstart Allowance)

13 28 50

http://www.centrelink.gov.au/

 

Fair Work Commission Helpline (Fair Work Commission)

1300 799 675

https://www.fwc.gov.au/

 

Fair Work Infoline(Office of Fair Work Ombudsman)

13 13 94

www.fairwork.gov.au

 

F.E.G Scheme

1300 135 040

https://www.employment.gov.au/fair-entitlements-guarantee-feg

 

JobWatch

(03) 9662 1933 - Melbourne Metro

1800 331 617 - Country Victoria, Queensland & Tasmania

http://www.jobwatch.org.au/

 

Lifeline

13 11 14

https://www.lifeline.org.au/

 

MensLine

1300 789 978

https://www.mensline.org.au/

 

National Association of Community Legal Centres

(02) 9264 9595

http://www.naclc.org.au

 

National Children's and Youth Law Centre

(02) 9385 9588

http://www.ncylc.org.au

 

National Apprentice Employment Network

(02) 9299 6099

www.naen.com.au

 

Office of the Australian Information Commissioner

1300 363 992

https://www.oaic.gov.au/

 

Superannuation Infoline

13 10 20

https://www.ato.gov.au/Super/

 

Superannuation Complaints Tribunal

1300 884 114

http://www.sct.gov.au/

 

WIRE

1300 134 130

https://www.wire.org.au/

 

Victorian Organisations & Contacts

SkillsVictoria Apprenticeship Administration Info Line

1300 722 603

http://www.education.vic.gov.au/training/learners/apprentices/Pages/default.aspx

 

Business Victoria

13 22 15

http://www.business.vic.gov.au/

 

Career Information Centre Geelong

(03) 5228 6323 – Geelong

(03) 9299 1038 - Melbourne

 

Centre Against Sexual Assault

(03) 9344 2210 (Referral to closest CASA)

(03) 9635 3600 (Casa House)

1800 806 292 (Sexual Assault Crisis Line)

http://www.casa.org.au/

 

Classified Advertising Managers

13 11 13 - Herald Sun

13 22 43 -The Age

(03) 9875 8000 - Leader Suburban Newspapers

(02) 9282 2833 - Fairfax Suburban Newspapers

Regional Newspapers - See Yellow Pages

 

Community Policing Squad

See White Pages

 

Consumer Affairs Victoria

1300 361 673

http://www.consumer.vic.gov.au/

 

Dispute Settlement Centre

1300 372 888

http://www.disputes.vic.gov.au/

 

Employee Assistance Program

http://www.eapaa.org.au/

 

Federal Court Registry

(03) 8600 3333

http://www.fedcourt.gov.au/

 

Federal Circuit Court Registry

(03) 8600 3333

http://www.federalcircuitcourt.gov.au

 

Federation of Community Legal Centres

(03) 9602 4949

http://www.communitylaw.org.au/

 

Justice Connect

(03) 8636 4400

https://www.justiceconnect.org.au/

 

Law Institute of Victoria Legal Referral Service

Referral to a solicitor

(03) 9607 9550

https://www.liv.asn.au/

 

Local Learning and Employment Network

(03) 9637 2000 (Department of Education & Training)

http://www.education.vic.gov.au/about/programs/pathways/Pages/llens.aspx?Redirect=1

 

Melbourne Magistrates Court Registry

(03) 9628 7728 (Civil Registry)

http://www.magistratescourt.vic.gov.au/

 

SDA

(Union for retail, fast food, warehouse, hair & beauty and modelling workers)

(03) 9698 1400

1800 133 048

http://www.sda.org.au/

 

Office of the Victorian Commissioner for Privacy and Data Protection

1300 666 444

https://www.cpdp.vic.gov.au/

 

Office of Training and Tertiary Education

(03) 9637 2000

http://www.education.vic.gov.au/training/Pages/default.aspx

 

Small Business Victoria

13 22 15

http://www.business.vic.gov.au/

 

TAFE and Training Line

13 18 23

http://www.education.vic.gov.au/training/learners/courses/Pages/tafeline.aspx

 

Tenants Union of Victoria

(03) 9416 2577

https://www.tuv.org.au/

 

Victims of Crime Helpline

1800 819 817

http://www.victimsofcrime.vic.gov.au/

 

Victims of Crime Assistance Tribunal

1800 822 752

https://www.vocat.vic.gov.au/

 

Victims Support Helpline

1800 819 817

http://www.victimsofcrime.vic.gov.au/

 

Victoria Legal Aid

1300 792 387 (Legal Help line)

(03) 9269 0234 (Business enquiries)

http://www.legalaid.vic.gov.au/

 

Victorian Equal Opportunity & Human Rights Commission

1300 292 153 (Advice Line)

1300 289 621 (TTY)

http://www.humanrightscommission.vic.gov.au/

 

Victorian Magistrates Court (Industrial Division)

(03) 9628 7704

https://www.magistratescourt.vic.gov.au/jurisdictions/civil/industrial-division

 

Victorian Civil and Administrative Tribunal

(03) 9628 9700

http://www.vcat.vic.gov.au/

 

Victorian Trades Hall Council

(03) 9659 3511

http://www.vthc.org.au/

 

Victorian WorkCover Authority

1800 136 089 (Health & Safety and Injury & Compensation Advisory Service)

(03) 9641 1555 (Reception)

http://www.workcover.vic.gov.au/

 

Women's Information Referral Exchange

1300 134 130 (Phone support line)

9348 9416

http://www.wire.org.au/

 

WorkCover Assist

Workcover conciliation assistance for union members

(03) 9941 0537

http://www.workcoverassist.vic.gov.au/

 

WorkSafe Victoria

(03) 9641 1555

1800 136 089

http://www.workcover.vic.gov.au/

 

Worksite for Schools

http://www.worksite.actu.org.au/

 

The Victoria Law Foundation's Everyday-Law website provides information and referrals on a range of common legal issues, including employment. Click on this link to be directed to the Everyday-Law website.

 

Queensland Organisations & Contacts

Anti-Discrimination Commission Queensland (ADCQ)

1300 130 670

http://www.adcq.qld.gov.au/

 

Apprenticeship/Trainee Matters

1800 210 210

https://www.qld.gov.au/

 

Community Legal Centres Queensland

(07) 3392 0092

http://communitylegalqld.org.au/

 

Federal Circuit Court (Fair Work Division)

(07) 3248 1100

http://www.federalcircuitcourt.gov.au

 

Industrial Court of Queensland

1300 592 987

http://qirc.qld.gov.au/

 

Industrial Relations Infoline

(07) 3225 2299

https://www.qld.gov.au/

 

Legal Aid Queensland

1300 651 188

http://www.legalaid.qld.gov.au

 

Magistrates Court of Queensland (Brisbane)

(07) 3247 5598

http://www.courts.qld.gov.au/

 

Office of the Information Commissioner Queensland

(07) 3234 7373

https://www.oic.qld.gov.au/

 

Queensland Civil and Administrative Tribunal (QCAT)

1300 753 228

http://www.qcat.qld.gov.au/

 

Queensland Law Society

1300 367 757

http://www.qls.com.au

 

Queensland Public Interest Law Clearing House Inc

(07) 3846 6317

http://communitylegalqld.org.au/find-legal-help/find-centre/queensland-public-interest-law-clearing-house-incorporated

 

SDA

(Union for retail, fast food, warehouse, hair & beauty and modelling workers)

(07) 3833 9500

1800 657 141

http://www.sda.org.au/

 

Tenants Queensland

1300 744 263

http://tenantsqld.org.au/

 

Victims LinkUp

1300 546 587

https://www.qld.gov.au/law/crime-and-police/victims-and-witnesses-of-crime/support-for-victims-of-crime/

 

Worksafe Queensland

1300 362 128

https://www.worksafe.qld.gov.au/

 

Tasmanian Organisations & Contacts

Community Legal Centres Tasmania

http://www.clctas.org.au/

 

Equal Opportunity Tasmania

1300 130 670

http://equalopportunity.tas.gov.au/

 

Federal Circuit Court (Fair Work Division)

(03) 6232 1715

http://www.federalcircuitcourt.gov.au

 

Law Society of Tasmania

(03) 6234 4133

http://lst.org.au/

 

Legal Aid Tasmania

1300 366 611

https://www.legalaid.tas.gov.au/

 

Magistrates Court of Tasmania – Hobart

(03) 6165 7136

http://www.magistratescourt.tas.gov.au/

 

SDA

(Union for retail, fast food, warehouse, hair & beauty and modelling workers)

(03) 6331 8166

http://www.sda.org.au/

 

Skills Tasmania

1800 655 846

http://www.skills.tas.gov.au

 

Tasmanian Industrial Commission

(03) 6165 6771

http://www.tic.tas.gov.au/

 

Tasmanian Ombudsman

1800 001 170

http://www.ombudsman.tas.gov.au/

 

WorkSafe Tasmania

(03) 6166 4600

http://www.worksafe.tas.gov.au/

 

Tenant’s Union of Tasmania

1300 652 641

http://tutas.org.au/

 

Victims of Crime Service

1300 300 238

http://www.tas.gov.au/

 

Worker Assist TAS

1300 027 747

http://workerassist.org.au/

 

WorkSafe Tasmania

(03) 6166 4600

http://www.worksafe.tas.gov.au/

 

Worker’s Compensation and Rehabilitation Tribunal

(03) 6166 4750

http://www.workerscomp.tas.gov.au/

 

Unions

A union is an organisation that looks after the rights of employees in particular industries or sectors. If you are a member, a union can advise you about your legal entitlements at work. In most circumstances, you will be charged a fee to be a member. The level of union fees depends on your gross annual income and the union you join.

Under the Fair Work Act 2009, it is an offence to treat workers differently on the basis of whether they belong to a union or not. This is called freedom of association.

Right to Join a Union

Benefits of joining unions

There are many benefits to joining a union. Recent analysis of figures issued by the Australian Bureau of Statistics (ABS) show that union members, on average, receive higher pay and are more likely to receive benefits than their non-union counterparts. For more information phone ACTU Work Link 1300 362 223.

You may need to arrange to join the union yourself. You can arrange for your fees to be deducted from your bank account. The union can send newsletters to your home address. You are not required to tell your employer if you join a union.

Ring the ACTU Worklink 1300 362 223 or the Victorian Trades Hall Council (03) 9662 3511 for more information. They can connect you to the correct union for your industry.

As well as providing legal advice, some unions provide specialist advice services to apprentices and trainees that are members. For instance, if you are experiencing problems with relationships, finances, or drug or alcohol abuse - counsellors can recommend ways to help you to deal with the problem.